Legal
Grievance Officer
If you are unhappy with how we have handled a request, you can write to our Grievance Officer.
- Name
- [Grievance Officer name]
- grievance@fundfinserv.in
- Phone
- +91 [XXXXX XXXXX]
- Address
- [Address line 1], [Address line 2], [City], [State] [PIN]
- Hours
- Mon to Fri, 10 am to 6 pm
We aim to acknowledge complaints within 2 working days and resolve them within 30 days. If you are not satisfied with our reply, or have not heard back within 30 days, you can escalate the complaint to the lender concerned and then to the RBI Integrated Ombudsman at cms.rbi.org.in. Complaints about a loan decision are passed to the lender concerned.